What do I do when Hard Drives Aren't Recognized by the Hardware Intel® RAID Controller?
Content Type: Troubleshooting | Article ID: 000024069 | Last Reviewed: 02/20/2025
Support Knowledge Base
What am I seeing?
Hard drives aren't recognized by the RAID card.
How to fix it
Reseat the hard drives and ensure that they are properly seated in the slot.
Ensure that cables are properly connected to the Intel® RAID Controller and this to the backplane. The image below is an example:
If you need more information on how the cable should be connected, refer to the Hardware User Guide of your RAID card model.
Additionally, consider doing the following:
- Review if drives are tested by Intel. For this action, refer to your RAID card tested hardware list.
- Be sure that the Intel RAID Controller has the latest firmware version.
- Update the BIOS/firmware of the server board into which your RAID card is integrated.
Related Products
This article applies to 48 products.
Discontinued Products
Intel® Integrated RAID Module RMS25KB080
Intel® RAID Controller RS25AB080
Intel® RAID Controller RT3WB080
Intel® Integrated RAID Module RMS3AC160
Intel® RAID Controller RS3FC044
Intel® RAID Controller RS3DC080
Intel® RAID Controller RS25SB008
Intel® RAID Controller RS25DB080
Intel® Integrated RAID Module RMS3CC080
Intel® Integrated RAID Module RMS25KB040
Intel® Integrated RAID Module RMS25PB040
Intel® RAID Adapter RSP3DD080F
Intel® RAID Controller RS2SG244
Intel® Integrated RAID Module RMS25JB040
Intel® RAID Controller RS2WC080
Intel® Integrated RAID Module RMS25PB080
Intel® RAID Controller RS3WC080
Intel® Integrated RAID Module RMS25CB080
Intel® RAID Controller RS2VB040
Intel® Server RAID Controller SRCU31L
Intel® Integrated RAID Module RMS3JC080
Intel® RAID Controller RS25FB044
Intel® RAID Controller RS3UC080J
Intel® RAID Controller RS3MC044
Intel® Integrated RAID Module RMT3CB080
Intel® RAID Controller RS2BL080
Intel® RAID Adapter RSP3TD160F
Intel® RAID Controller RS3GC008
Intel® Integrated RAID Module RMS3HC080
Intel® Integrated RAID Module RMS3CC040
Intel® RAID Controller RS2BL040
Intel® RAID Controller RS2WG160
Intel® RAID Controller RS25GB008
Intel® RAID Controller RS2MB044
Intel® Integrated RAID Module RMS25JB080
Intel® RAID Controller RS2WC040
Intel® Integrated RAID Module RMS25CB040
Intel® RAID Controller RS25NB008
Intel® RAID Controller RS3UC080
Intel® RAID Controller RS3DC040
Intel® RAID Controller RS2PI008
Intel® Server RAID Controller SRCU31LA
Intel® Integrated RAID Module RMT3PB080
Intel® RAID Controller RS2VB080
Intel® Integrated RAID Module RMS3VC160
Intel® RAID Adapter RSP3MD088F
Intel® RAID Controller RS3SC008
Intel® RAID Adapter RSP3WD080E