What are you seeing?
You can't wake your Intel® NUC with a remote control or USB device.
Why are you seeing it?
There are several reasons the Intel NUC might not wake as expected.
- BIOS settings Wake on USB/Wake via CIR (remote) are not enabled
- Deep S4/S5 is enabled in BIOS - it disables infrared and USB so that a remote control or USB device can't wake your Intel NUC.
- Windows* Fast Startup is enabled. When you shut down your computer with Fast Startup enabled, it appears as though a full shutdown to the OFF state (S5) has occurred. However, the computer is only hibernating. A Wake on USB event can't be triggered when the computer is hibernating.
How to fix it:
|Update BIOS and drivers for your Intel NUC|| |
We recommend you first update the following:
BIOS and drivers are available on Download Center.
|Check the CIR Remote Controller Type in BIOS|| |
This setting is not available on all Intel NUC models. Controller descriptions:
|Check the Wake on CIR setting in BIOS|| |
|Check the Wake on USB setting in BIOS|| |
|Disable Deep S4/S5 in BIOS|| |
|Disable Fast Startup in Windows® 10|| |