According to the Federal Trade Commission (FTC), scam artists use the phone to try to break into your computer.
They claim to be computer technicians associated with well-known companies such as Microsoft. They say they have detected viruses or other malware on your computer. Their goal is to trick you into giving them remote access, or purchasing unnecessary software.
The scammers take advantage of your concerns about viruses and other threats. They know that computer users have heard it's important to install security software. But the purpose behind their scam isn't to protect your computer—it's to make money.
Visit the FTC site for details on how to spot, avoid, and report tech support scams.
When does Intel Customer Support call you?
An Intel Customer Support representative only contacts you after you have initiated an inquiry.
Intel Customer Support representatives don't ask for money for support services. They don't ask for personal information.