Troubleshooting USB Issues on Intel® NUC

Documentation

Troubleshooting

000016210

05/10/2021

This page provides resources for troubleshooting USB issues related to your Intel® NUC.

What are you seeing? How to fix it
Your USB device doesn't make a complete connection when inserted into the front USB port on your Intel® NUC. USB Device Not Recognized When Plugged Into Front USB Ports on Intel® NUC

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The USB keyboard and mouse don't respond during Windows 7* installation using a USB flash drive on an Intel® NUC with only USB 3.0 ports.
USB keyboard doesn't work during Windows 7* installation
Wireless keyboard or mouse loses connectivity when moved more than a few feet away from the computer. USB 3.0 radio frequency interference
You can't wake your Intel® NUC with a USB device. USB Device Doesn't Wake Up the Intel® NUC
When you connect a USB hard drive, you lose wireless network connectivity. USB 3.0 radio frequency interference
Related topics
Onboard USB header information
Cables for onboard USB headers
Differences Between USB 3.0 and USB 2.0