Skip To Main Content
Support Knowledge Base

Intel® Hot Swap Expander Controller Firmware Update Error 005 for Intel® Server Boards

Content Type: Install & Setup   |   Article ID: 000008159   |   Last Reviewed: 12/04/2023

What am I seeing?

A firmware update may fail and display error 005.

How to fix it

Follow these steps:

  1. Disconnect the SAS cable.
  2. Confirm that the IPMB cable is connected properly between the first Intel® Hot Swap Expander Controller and the Intel® Server Board.
  3. Disconnect the hard drives.
  4. Remove any Intel® RAID Controller cards.

Refer to the Enclosure Management Cabling Guide for locations of cables and headers.

Related Products

This article applies to 28 products.

Discontinued Products

Intel® Server Board S3420GPV Intel® Server Board S3420GPLX Intel® Server Board S3420GPRX Intel® Server Board S5520HC Intel® Server Board S3420GPLC Intel® Server Board S5520HCT Intel® Server Board S3420GPLXSASM Intel® Server Board S5500HCV Intel® RAID Controller SRCSASJV Intel® RAID Controller SRCSASLS4I Intel® RAID Controller SRCSASPH16I Intel® RAID Controller SRCSASRB Intel® RAID Controller SRCSATAWB Intel® Server Board S5500BC Intel® Workstation Board S5520SC Intel® Server Chassis SC5600 Family Intel® RAID Controller RS2BL040 Intel® RAID Controller RS2BL080 Intel® RAID Controller RS2MB044 Intel® RAID Controller RS2PI008 Intel® RAID Controller RS2WC040 Intel® RAID Controller RS2WC080 Intel® RAID Controller SASMF8I Intel® RAID Controller SASUC8I Intel® RAID Controller SASWT4I Intel® RAID Controller SRCSAS144E Intel® RAID Controller SRCSAS18E Intel® RAID Controller SRCSASBB8I

Need more help?

Contact support
Contact support