The management GUI may show an error Component Unfit for a compute module, storage module, or Ethernet module; usually after a firmware update. Component Unfit means the updating failed for the listed component. The table below lists some common causes and solutions.
|SCM (Storage Control Module)||Physically remove and reinsert the affected module. If the issue persists: |
|Compute Module||Outdated network driver: Update the network driver for the MFS5000SI or the MFS5520VI or MFS2600KI.|
|Compute Module||Unsupported hard drives or memory: Verify your hard drives and memory are on the tested list|
|Compute Module||Unsupported OS: Verify your operating system is supported|
|Compute Module||Other: Physically remove and reinsert the affected module. If the issue persists, clear the CMOS and enable the BIOS Recovery jumper. Instructions are in the Technical Product Specification.|
|Compute Module||Fails during firmware update: Connect a local USB keyboard, mouse, and monitor. Make sure EFI is the primary boot option. |
[F2] to enter BIOS | Boot Options | Boot Option #1 | EFI Shell
|Other component||Dual Ethernet switches installed, and admin link enabled: |
From the CMM GUI, choose System | Switches | Advanced Configuration
Mouse over any port and choose Port Configuration
Select Port | 10G.XC | Admin Status | Down
and Port | 10G.SC | Admin Status | Down
|Other component||Reset the CMM.|
|Other component becomes Unfit after firmware upgrade||Review the installation instructions. Often there are specific directions to follow.|
If the issue persists, retrieve the diagnostic file from the CMM GUI (Reports | Diagnostics | Service Data | Complete System Diagnostics). If this issue occurred after an update, be sure to inform customer support of the previous and current firmware revisions.