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Missing Export HCCUTILS.DLL:IsDisplayValid Error for Intel® Graphics Drivers

Content Type: Error Messages   |   Article ID: 000006515   |   Last Reviewed: 09/04/2024

What are you seeing?

  • Error: The IGFXTRAY.EXE file is linked to missing export HCCUTILS.DLL:IsDisplayValid
  • Error: The HKCMD.EXE file is link to missing export HCCUTILS.DLL:IsDisplayValid

What are you seeing it?

The errors may appear when you start Windows* after reverting to a previous version of the Intel® Graphics Drivers. For example, when you go from a 6.x graphics driver to a 5.x graphics driver.

How to fix it

  1. Select and copy the text between the rows of asterisks below:
    ****************************************
    [Version]
    signature="$CHICAGO$"

    [DefaultInstall]
    DelReg = Intel.DelReg

    [Intel.DelReg]
    HKLM,SOFTWARE\Classes\CLSID\{280A8F40-E382-11D2-B561-00A0C92E6848}\shellex\PropertyPageHandlers\igfxcfg\diagHandler,,,
    HKLM,Software\Microsoft\Windows\CurrentVersion\Run,IgfxTray,,
    HKLM,Software\Microsoft\Windows\CurrentVersion\Run,HotKeysCmds,,
    ****************************************

  2. Paste the text into Notepad and save it to C:\ as fixreg.inf. Be sure to select Save as type: All Files in the Save dialog box.

  3. Navigate to C:\ in Windows* Explorer.

  4. Right-click the fixreg.inf file and choose Install. No confirmation is given.

  5. Reboot your system.

Related Products

This article applies to 128 products.
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Discontinued Products

Intel® Iris® Plus Graphics 650 Intel® Iris® Plus Graphics 640 Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Intel® Iris® Graphics 550 Intel® HD Graphics 2000 Intel® HD Graphics 3000 Intel® HD Graphics 515 Intel® HD Graphics 520 Intel® HD Graphics 530 Intel® HD Graphics 5000 Intel® HD Graphics 4200 Intel® HD Graphics 4600 Intel® HD Graphics 4400 Intel® HD Graphics 2500 Intel® HD Graphics 4000 Intel® HD Graphics P630 Intel® HD Graphics 630 Intel® HD Graphics 610 Intel® HD Graphics 615 Intel® HD Graphics 620 Intel® Iris® Pro Graphics 5200 Intel® Iris® Pro Graphics 580 Graphics Drivers for Intel® B43 Express Chipset Intel® Graphics Media Accelerator 600 (Intel® GMA 600) Intel® Graphics Media Accelerator 3150 (Intel® GMA 3150) Intel® Graphics Media Accelerator 500 (Intel® GMA 500) Intel® Graphics Media Accelerator 3600 Series Graphics Drivers for Intel® Q35 Express Chipset Graphics Drivers for Intel® Q33 Express Chipset Graphics Drivers for Intel® G31 Express Chipset Graphics Drivers for Intel® G35 Express Chipset Graphics Drivers for Intel® G33 Express Chipset Graphics Drivers for Intel® 82810 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82815 Graphics Controller Graphics Drivers for Intel® 82852/82855 Graphics Controller Family Graphics Drivers for Intel® 82865G Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82845G Graphics Controller Graphics Drivers for Intel® 82830M Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Mobile Intel® 965 Express Chipset Family Graphics Drivers for Intel® 82915G/82910GL Express Chipset Family Graphics Drivers for Mobile Intel® 945GM Express Chipset Family Graphics Drivers for Intel® 82945G Express Chipset Graphics Drivers for Mobile Intel® 915GM/GMS, 910GML Express Chipset Family Graphics Drivers for Intel® 82Q963 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82Q965 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82G965 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82946GZ Graphics Controller Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family Graphics Drivers for Intel® G43 Express Chipset Graphics Drivers for Intel® G45 Express Chipset Graphics Drivers for Intel® G41 Express Chipset Graphics Drivers for Intel® Q43 Express Chipset Graphics Drivers for Intel® Q45 Express Chipset

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