Error: Problem Refreshing or Resetting Intel® Compute Stick


Error Messages



What are you seeing?

You see the following error when you refresh or reset Windows 8.1* on your Intel® Compute Stick: There was a problem refreshing or resetting your PC.

Why are you seeing it?

There's an SD card inserted into the SD card slot.

How to fix it

Remove any SD cards from the Intel Compute Stick before initiating a Windows refresh or reset procedure.

If this problem occurs when there's no SD card inserted, replace the Intel Compute Stick:

  • At your place of purchase, or
  • Submit a service request to Intel customer support.