Information Needed to Identify Your Intel® NUC When Requesting Warranty Support


Identify My Product



When checking warranty coverage, processing a warranty ticket, or working with Intel Customer Service, you may be asked to provide some identification numbers for your Intel NUC device. Use the instructions below to locate these numbers.

Note See product code naming convention for an explanation of the NUC product code suffixes.

For Intel® NUC Kits or Intel® NUC Mini PCs, check the chassis label

  1. Serial number (Required to check warranty coverage)
  2. SA number (stocking ID, used in tables below)

    NUC Kits or Mini PCs

If the Intel® NUC starts, check BIOS Setup

  1. Press F2 during boot to enter BIOS Setup.
  2. Click the blue arrow on the far right side to go to the SMBIOS page.
  3. The SA Number (version) and Serial Number are displayed in the System Information pane.

    ystem Information pane

  4. Press F10 to exit BIOS Setup.

For Intel® NUC Boards, check the barcode label on the memory slot

  1. Serial number
  2. AA number (stocking ID)

    NUC Boards


For Intel® NUC Element Products, see our Identify your Intel® NUC Element page.

For Intel® NUC Laptop Kits, see our Identify your Intel® NUC Laptop Kit page.

Related topic
Warranty Information about Intel® NUC Products