Customer Support Service Changes for Intel® NUCs during ASUS Transition
Information:
Support for Intel’s NUC 7 through NUC 13 Systems business will be transferred to ASUS on January 16, 2024. All other product support remains with Intel. Visit the Intel Newsroom for details.
Intel continues to be committed to providing Technical and Warranty Support to our customers during the transition period. In the short term, there are no business support changes. In the longer term, it is expected that ASUS will design systems, tools, and processes to replace the Intel provided services. Contact Intel Customer Support for any questions.
Technical Support:
All current offerings for technical support remain unchanged for 2023. Starting January 16, 2024 no NEW technical cases will be supported by Intel. All technical support will be provided by ASUS starting January 16, 2024.
Warranty Support:
All current offerings for warranty support remain unchanged through January 15, 2024. Starting January 16, 2024 no NEW warranty cases will be supported by Intel. All warranty support will be provided by ASUS starting January 16, 2024.
Contact Intel Customer Support for any questions.
| Related topics |
| Customer Letter (PDF) |
| FAQ (PDF) |