BIOS Recovery Update Instructions for Intel® NUC

Documentation

Install & Setup

000005532

11/21/2018

In the unlikely event that a BIOS update is interrupted, it's possible the BIOS might be left in an unusable state. See instructions below, or use the PDF version.

Note PDF files require Adobe Acrobat Reader*.
Note
  • All BIOS update files for Intel® NUC products are available on Download Center.
  • This process is intended to be performed by a trained technician.
  • Downgrading the BIOS to an earlier version isn't recommended and might not be supported. An earlier BIOS version might not support the latest processors, bug fixes, critical security updates, or the board revisions currently manufactured.
  • Don't interrupt the BIOS update process. We recommend the process be done in an environment with a steady power supply (preferably with UPS).
  • Before updating the BIOS, manually record all BIOS settings you changed (from default) so they can be restored after completing the BIOS update.

See the two options below to perform a BIOS recovery.

Click or the topic for details:

BIOS Recovery by the Power Button Menu
  1. Download the Recovery BIOS (.BIO) file. Example:
    BIOS file

  2. Copy the recovery file (*.BIO) to a USB device.

  3. Plug the device into a USB port of the target computer when it's turned Off.

  4. Press and hold the power button down for 3 seconds, and then release it.

  5. The Power Button menu appears:
    Power Button menu

  6. Press F4 to start the BIOS recovery.

  7. Wait 2–5 minutes for the update to complete:
    update screen

  8. The computer turns off when the recovery process is complete, or it prompts you to turn it off.

BIOS Recovery by the Security Jumper
Note The BIOS security jumper recovery clears all AMT settings, trusted platform module keys (TPM) and Intel® Platform Trust Technology (Intel® PTT) keys.
  1. Download the Recovery BIOS (.BIO) file. Example:
    BIOS file
  2. Copy the recovery file (*.BIO) to a USB device.
  3. Shut down the computer and unplug the AC power adapter.
  4. Open the chassis and remove the BIOS security jumper. See the Technical Product Specification for details including the location of this jumper.

    Jumper

  5. Plug the USB device into a USB port of the target computer and turn it on.
  6. Wait 2–5 minutes for the recovery process to complete.
  7. The computer turns off when the recovery process is complete, or it prompts you to turn it off.
  8. Remove the USB device.
  9. Replace the BIOS security jumper.
  10. Close the chassis.
  11. Restart the computer.
Note If the recovery process doesn't work, try to reformat your USB device without using Quick Format. Then, go through the recovery process again.

Reformat your USB device

Related topics
Other BIOS update methods
Troubleshooting BIOS issues
No Boot or No Power Issues on Intel® NUC Products