Culture of Caring: FCE Safety Talk with Brett Phillips

Intel's FCE organization is on a journey to evolve our safety culture to keep everyone safe on and off the job site. The evolution of our safety culture is a critical driver of our success at Intel.


Hi there, I'm Brett Phillips, and I'm with Intel's Global Construction Environmental Health and Safety Team. And I want to talk for just a moment about our fatality prevention efforts, and importantly, one component of them that's called zero tolerance.

There are some there are some things that can happen on a construction site that have high hazard. And if something goes wrong, someone can be hurt or killed. And we address safe work procedures for those activities in something we call F5 Fatality Prevention. If we see someone not following those procedures, it's incumbent on us to stop them, because we understand that if we don't, something tragic could happen right away. And when we stop people from putting themselves or others at risk, it's important to figure out why it's happening. Is there misunderstanding? Is it difficult to use? Is it not possible to make the fatality prevention procedure work?

In some cases, though, if we-- they're rare cases. But in some cases, if we find out that someone just doesn't want to follow a fatality prevention procedure because it's inconvenient, or they don't feel like it, or they don't think it's a smart idea, then we have to consider that those people could be putting themselves and others at risk and maybe aren't mature enough to work on our site right now. And the zero tolerance component that says sometimes we remove those people from site could save their lives.

We might have someone who's frustrated at having been sent away from our site. But at least they'd be around to feel frustrated. And when you see something in the field, and you have a discussion afterwards-- you say, why weren't you following this fatality prevention procedure? It's important to find out and to think about, is that person contributing to our efforts right now? Or are they putting themselves and others at risk?

And this is why appropriate application of zero tolerance procedure really fits into our culture of caring. We care about you so much that we're not going to let you hurt yourself. If you don't understand how to use the procedure, or this it's not set up properly, then we can help resolve that. And that doesn't mean you necessarily have to go away. But if you willingly choose to ignore these things or to not follow them, that's a risk that, in our hearts, we can't let you take for yourself, or your family, or others. And that's why understanding how to apply zero tolerance policy appropriately is a critical element of an injury-free workplace.