Kloudspot Inc.

About Kloudspot: Kloudspot is a situational awareness and engagement platform. Organizations from all industries, including retail, airports, hospitality, factories, offices, malls, real estate, construction, and hospitals, can deploy Kloudspot to obtain actionable, data-driven, real-time situational awareness about their premises. Using digital technologies, Kloudspot allows organizations to recognize and contextualize the physical and environmental events occurring within the premises and respond to them appropriately. This real-time situational awareness can help managers discover essential aspects of their customers and visitors, make informed business decisions, improve business processes, anticipate and respond to potential risks and effectively communicate and engage with stakeholders and customers. How does it work? To enable the components of situational awareness, including perception, comprehension, projection, and action, Kloudspot has built several software services and modules, including an IoT platform, Network Management System, Big Data Analytics Engine, AI&ML including Computer Vision Analytics, and many modules for customer touchpoints such as programmatic display software, campaign manager, email, SMS, social connectivity, Wi-Fi guest portals, and interactive kiosks. During the perception phase, the Kloudspot IoT platform and Network Management System accurately perceive the environment and identify relevant cues and indicators by collecting data using various sensors and devices such as cameras, Wi-Fi, bluetooth,RFID, air quality sensors, and data from building management systems, PoS systems. Data from these sensors is standardized and sent to the Comprehension module. The comprehension phase involves interpreting and understanding the meaning of these cues and indicators. Kloudspot uses industry-leading AI & ML technologies to make sense of the continuous data streams from the perception modules. Stakeholders can access these insights via well designed dashboards and industry specific KPIs. The projection module uses this information to anticipate future events and potential outcomes. The Kloudspot Insights allows managers to view and harness historical data and real-time data to conduct simulations via data graphs and 3D digital twins. The action module built for customer touchpoints include programmatic display software, campaign manager, email, SMS, social connectivity, Wi-Fi guest portals, and interactive kiosks. This modular framework of the Kloudspot platform enables data-driven, measurable decision-making along with excellent possibilities for automation and targeted communication with customers and stakeholders.