Intel® Cluster Studio SSR End of Life - Questions and Answers

ID 662836
Updated 5/18/2018
Version Latest
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Issue Description

  • Effective November 13, 2015, Intel® Cluster Studio SSR's will no longer be available for sale.
  • Recent licensing changes will require an upgrade of your current license to receive an updated license to enable use of the 2016 version products, released this past August 2015.

Q&A

I am a current Intel® Cluster Studio User with an active license.  What do I need to do to update my license?
Log into the Intel® Registration Center and you will be presented with an upgrade option to move to Intel® Parallel Studio XE Cluster Edition from your current Intel® Cluster Studio license.  There will be no charge for this upgrade and your license will be upgraded for the remainder of your support term.

When I upgrade from Intel® Cluster Studio to Intel® Parallel Studio XE Cluster Edition, will I get a new serial number?
Yes, the upgrade will provide you with a new serial number that will correspond to the product to which you have been upgraded.

Once my support period expires, will I be chared the Intel® Parallel Studio XE Cluster Edition renewal price?
You will be given a grace period for the first year at pre-expiry pricing of Intel® Cluster Studio.  At the expiration of that grace period year, the support contract pricing will be the normal support pricing for Intel® Parallel Studio XE Cluster Edition.

Can I pre-purchase additional support time now for Intel® Parallel Studio XE Cluster Edition as I upgrade from Intel® Cluster Studio?
Yes, for a period of one year after the expiration of your current Intel® Cluster Studio license you can choose to renew your support for an extended period at the pre-expiry pricing.  Pricing will be dependent on your license type and support type.  Please work with your local Intel representative or reseller to help you further with pricing questions.

Can I migrate or downgrade my license back to Intel® Cluster Studio?
No, once you have upgraded you cannot downgrade as Intel® Cluster Studio will no longer be available.

When I upgrade from Intel® Cluster Studio to Intel® Parallel Studio XE Cluster Edition, what do I get?
Cluster Edition adds the shared memory analysis tools of Intel® VTune™ Amplifier, Intel® Advisor, and Intel® Inspector.  Additionally, the new Intel® Data Analytics Acceleration Library for big data challenges is included for those who move from their Intel® Cluster Studio 2015 version to the Intel® Parallel Studio XE Cluster Edition 2016 version.

How do I upgrade from Intel® Cluster Studio to Intel® Parallel Studio XE Cluster Edition?
To upgrade to Intel® Parallel Studio XE Cluster Edition follow the steps below:

  • Log into your Intel® Registration Center account.
  • Go to your Product Page and find the link for Intel® Cluster Studio and click on it to be taken to your Subscription History.
  • Under the Serial Number section of the Subscription History page you will see the link "Upgrade Available".
  • Click on the link and follow the directions to upgrade to the Intel® Parallel Studio XE Cluster Edition

For additional licensing questions, please see our Licensing FAQ.
For additional questions regarding purchasing renewals, see our Purchasing, Renewing, and Upgrading FAQ.