Troubleshooting BIOS issues:

The BIOS must identify the processor correctly for proper system operation. If the BIOS does not correctly identify the processor, check with the system or motherboard manufacturer to make sure the processor is supported. Also check for newly revised BIOS updates and installation instructions.

Suggestions:

• Make sure the laptop computer supports the processor (including type of processor, socket type, speed, and voltage).
  - Processor information and comparisons
  - Intel® Processor Identification Utility
• Make sure you do not run the processor at a faster speed than is indicated on the processor.
• Check for any settings in the CMOS setup program that need to be configured on the laptop, including settings that indicate the speed of the processor.
• Get information on notebook systems.

Intel® Customer Support

If you have an issue specific to Intel® software or hardware that your notebook manufacturer or service provider cannot address, contact Intel® technical support via the web, email, and telephone. The System Information Utility discovers components inside your PC and provides relevant Intel support links.

• Web Support
  • Software downloads
  • Automatically identify and find drivers
  • System Information Utility
  • Processor information and comparisons
  • Intel® Processor Diagnostic Tool
  • Intel Support Communities

This applies to:

Intel® Core™ Duo Processor Intel® Core™ i3 Mobile Processor Intel® Core™ i5 Mobile Processor Intel® Core™ i7 Mobile Processor Intel® Core™ i7 Mobile Processor Extreme Edition Intel® Core™ Solo processor Intel® Core™2 Duo Mobile Processor Intel® Core™2 Extreme Mobile Processor Intel® Core™2 Quad Mobile Processor Intel® Core™2 Solo Processor Intel® Pentium® M Processor Intel® Pentium® Processor for Mobile Mobile Intel® Celeron® Processors Mobile Intel® Pentium® 4 Processors - M