Networking Connectivity
Intel® PRO/1000 PT Desktop Adapter
End of Interactive Support Notice

November 2008 Intel announced that it will no longer manufacture the Intel® PRO/1000 PT Desktop Adapter. Effective December 30, 2010 Intel ended interactive support for this adapter. These adapters have a Limited Lifetime Warranty and you will still be able request an RMA for defective parts. See questions and answers below.

Product Name

Part Number

Last Order Date

Last Ship Date

End of Interactive Support

End of Web Based Support

Intel® PRO/1000 PT Desktop Adapter

EXPI9300PT

02/28/2009

06/30/2009

12/30/2010

06/30/2012

Questions:

What if I have problems with my Intel® PRO/1000 PT Desktop Adapter and need an RMA. Will you still honor the warranty?
Yes. The Intel® PRO/1000 PT Desktop Adapter has a limited lifetime warranty. If you need to request an RMA you can do so by going to the RMA form and following the process included in the form.

Where can I get assistance for my Intel® PRO/1000 PT Desktop Adapter after December 2010?
Effective December 30, 2010 email and phone support will no longer be provided for this adapter. If you need technical support or other information on the Intel® PRO/1000 PT Desktop Adapter you will need to go to the Intel support site. Web based support will end after June 2012.

How long will Intel provide drivers for the Intel® PRO/1000 PT Desktop Adapter?
Intel will no longer test new drivers with the Intel® PRO/1000 PT Desktop Adapter hardware. The last known good drivers can be found here.

This applies to:

Intel® PRO/1000 PT Desktop Adapter



Solution ID: CS-030496
Last Modified: 07-Oct-2013
Date Created: 19-May-2009
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