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Data loss potential with RAID controllers/modules when encryption enabled

Intel has discovered a potential data loss issue when using Disk Encryption RAID Controllers or Controllers/Modules when attached Self Encrypting Drives contain data and a AXXRPFKDE Activation Key is Added and/or Encryption is enabled.

This affects customers that do not encrypt their self encrypting hard drives prior to Operating System installation or Data Storage use. Data may become unavailable when an unsecured logical volume is secured after initial creation and data is deployed onto the disk.

Enabling Drive Encryption prior to installation of an Operating System, partition creation or Data Storage usage will eliminate this potential data concern. A firmware update is also available to eliminate this concern.

Products affected:

  • RS2BL080DE
  • RS2PI008DE
  • RS2BL080
  • RS2BL040
  • RS2PI008
  • RS2MB044
  • RS2SG244
  • RS2WG160
  • RS2MH080

See the attached Technical Advisory for more detail and corrective action / resolution details.

icon  Technical Advisory 964-1 [PDF]
File Name: TA_0964-1.pdf
Size: 39,944 bytes
Date: October 2010

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:

Intel® Integrated RAID Module RMS2MH080
Intel® RAID Controller RS2BL040
Intel® RAID Controller RS2BL080
Intel® RAID Controller RS2MB044
Intel® RAID Controller RS2PI008
Intel® RAID Controller RS2SG244
Intel® RAID Controller RS2WG160

Solution ID: CS-031889
Last Modified: 13-Oct-2010
Date Created: 10-Oct-2010
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