Graphics
Graphics Drivers
Troubleshooting Hot Key Command Errors

Description

You might receive one of the following error messages:

  • Error: Hot Key Command (HKCMD) Error
  • Error: hkcmd module has encountered a problem and needs to close
  • Error: an unknown error occurred in Hot Key Command (HKCMD)

Solution

The Hot Key Command (HKCMD) module is part of the Intel® Graphics Driver. There could be conflicts between this module and other software installed on the computer, or the module should be reinstalled or updated.

To reinstall or update the HKCMD module, download and install the latest Intel Graphics Driver for your computer. To check for the latest generic driver available, use the Intel® Driver Update Utility. If this online utility detects a customized computer manufacturer graphics driver, use the Manual Driver Installation guide to install your graphics driver.

This applies to:

Intel® 82845G Graphics Controller
Intel® 82852/82855 Graphics Controller Family
Intel® 82865G Graphics and Memory Controller Hub (GMCH)
Intel® 82915G/82910GL Express Chipset Family
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Mobile Intel® 915GM/GMS, 910GML Express Chipset Family
Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 965 Express Chipset Family

Solution ID: CS-015908
Last Modified: 05-Oct-2014
Date Created: 29-Sep-2004