Search
Support & Downloads
Graphics
Graphics
Error: "The IGFXTRAY.EXE file is linked to missing export

Symptom(s):

  • Error: "The IGFXTRAY.EXE file is linked to missing export HCCUTILS.DLL:IsDisplayValid."
  • Error: "The HKCMD.EXE file is link to missing export HCCUTILS.DLL:IsDisplayValid."

Cause:
These errors can appear when starting Windows* after you revert to a previous version of the graphics drivers. For instance, this can happen when going from a 6.x driver to a 5.x graphics driver.

Solution:
1) Select and copy the text between the rows of asterisks below:
****************************************
[Version]
signature="$CHICAGO$"

[DefaultInstall]
DelReg = Intel.DelReg

[Intel.DelReg]
HKLM,SOFTWARE\Classes\CLSID\{280A8F40-E382-11D2-B561-00A0C92E6848}\shellex\PropertyPageHandlers\igfxcfg\diagHandler,,,
HKLM,Software\Microsoft\Windows\CurrentVersion\Run,IgfxTray,,
HKLM,Software\Microsoft\Windows\CurrentVersion\Run,HotKeysCmds,,
****************************************
2) Paste the text into Notepad and save it to C:\ as "fixreg.inf". Be sure to select "Save as type: All Files" in the Save dialog box.
3) Navigate to C:\ in Windows* Explorer.
4) Right-click the fixreg.inf file and choose "Install". No confirmation will be given.
5) Reboot the system and the errors will be gone.

Operating System:
Windows 95*, Windows 95 OSR 2.x*, Windows 98*, Windows 98 SE*, Windows 2000*, Windows Me*, Windows NT 4.0*

This applies to:
Intel® 82810 Graphics and Memory Controller Hub (GMCH)
Intel® 82815 Graphics Controller



Solution ID: CS-004238 (9.0.1430027.3249555)
Date Created: 29-Dec-2002
Last Modified: 03-Aug-2005
Back to Top