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Replacing the Boxed Processor Fan Heat Sink for Intel® Desktop Processors


Last Reviewed: 15-Aug-2016
Article ID: 000007025

If you have purchased an Intel® Boxed Processor, it is likely that the box contained a fan-heat sink. Both the processor and fan-heat sink are covered by the 3-year limited warranty.

If the fan-heat sink fails during the warranty period, you may contact your point of purchase directly or Intel Customer Support for a replacement. To contact Intel Customer Support, please refer to the documentation that accompanied your boxed Intel processor.

If you are looking to uninstall or reinstall a working boxed processor fan-heat sink, this document should help:
Resetting boxed processor fan-heatsink fasteners/pushpins

Some boxed processors, mainly enthusiast processors based on the LGA2011 socket, do not come with a fan-heat sink in the box. Some examples of these are the Intel® Core™ i7-3820, Intel® Core™ i7-3930K, and the Intel® Core™ i7-3960X Extreme Edition Processors.

Intel Corporation does not provide product recommendations, support, or components for non-boxed Intel® processors (OEM versions). Installation and warranty information for third-party fans and heat sinks should be available from that manufacturer.

OEM systems, such as those manufactured by HP, Dell, and Gateway, may provide a proprietary fan-heat sink solution. Support for those components should come directly from the system manufacturer. To qualify any particular thermal dissipation solution, a processor must remain within the thermal guidelines during operation. If there is a concern as to why a heat sink does not have a dedicated mechanical fan, contact the system manufacturer.

Related topics
Desktop Processor Warranty Frequently Asked Questions
How to identify my desktop processor and fan markings for warranty requests
How to apply Thermal Interface Material (TIM)