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Support

Seeing Other Devices in Device Manager (PCI Device and PCI Serial Port)


Last Reviewed: 26-Sep-2016
Article ID: 000005796

For Intel® Desktop Boards that support Intel® Active Management Technology (Intel® AMT), there are two devices in Device Manager's "Other devices" category:

 

Device manager

 

All of the following must be true for this issue to occur:

  • Intel® AMT is enabled.
  • Windows 2000* is the installed operating system.
  • LAN driver version is earlier than 10.4.

To resolve the problem, install the latest LAN driver for the desktop board, available at Intel Download Center.