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Troubleshooting Information

Support troubleshooting links to find solutions.

The following links provide information about top issues. For more troubleshooting topics, see Intel Customer Support.

  • Troubleshooting steps for No Display and No Boot issues.
  • What do I do if my computer is overheating?
  • Intel® Desktop Processor support resources.
  • How to use the Intel® Processor Diagnostic Tool.

  • Frequently asked questions about Intel® Graphics Drivers
  • Frequently asked questions about display resolutions.
  • Microsoft sent me to Intel Customer Support to resolve an error.

  • Windows* does not recognize SMBus controller.
  • The INF installation completes but nothing happens.
  • Silent installation and issues with HKLM\Software\Intel\Infinst registry key.

  • What troubleshooting steps should I take if the server will not boot?
  • How do I troubleshoot RAID issues on my servers?

  • Why am I not able to connect or stay connected to my Wi-Fi network?
  • What are the recommended settings for 802.11n connectivity?

  • Download Intel® Ethernet User Guides.
  • How do I resolve network adapter performance issues?
  • Why are the tabs for Intel® PROSet for Device Manager not visible through Remote Connections?
  • Frequently asked questions about VMDq, VLANs, and Teaming on Intel® Ethernet Adapters in Hyper-V*.

  • I am unable to detect my SSD.
  • I am having drive detection and performance issues with my SSD and Tools.
  • I can't install Intel Optane on my system.
  • I'm unable to run Secure Erase on Intel® SSD Toolbox.

  • My desktop computer will not boot.
  • I need help with an audio issue.
  • How do I update BIOS?
  • What processors are compatible with my board?
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