Article ID: 000098510 Content Type: Troubleshooting Last Reviewed: 05/31/2024

Why does the system report completion timeout error and hang up when using Multi Channel DMA FPGA IP for PCI Express*?

Environment

    Intel® Quartus® Prime Pro Edition
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Description

Due to a problem in the Quartus® Prime Pro Edition Software version 23.4 and earlier, you might observe completion timeout error and system hang up when using Multi Channel DMA FPGA IP for PCI Express* when MCTP option is enabled in Basic Input/Output System (BIOS). 

 

Resolution

To work around this problem, disable the MCTP option in BIOS and restart the system.

This problem is scheduled to be fixed in a future release of the Quartus® Prime Pro Edition Software.

 

Related Products

This article applies to 3 products

Intel® Stratix® 10 DX FPGA
Intel® Stratix® 10 GX FPGA
Intel Agilex® 7 FPGAs and SoC FPGAs

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