Article ID: 000098510 Content Type: Troubleshooting Last Reviewed: 05/31/2024

Why does the system report completion timeout error and hang up when using Multi Channel DMA FPGA IP for PCI Express*?

Environment

  • Intel® Quartus® Prime Pro Edition
    • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    Due to a problem in the Quartus® Prime Pro Edition Software version 23.4 and earlier, you might observe completion timeout error and system hang up when using Multi Channel DMA FPGA IP for PCI Express* when MCTP option is enabled in Basic Input/Output System (BIOS). 

     

    Resolution

    To work around this problem, disable the MCTP option in BIOS and restart the system.

    This problem is scheduled to be fixed in a future release of the Quartus® Prime Pro Edition Software.

     

    Related Products

    This article applies to 3 products

    Intel® Stratix® 10 DX FPGA
    Intel® Stratix® 10 GX FPGA
    Intel Agilex® 7 FPGAs and SoC FPGAs

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