Due to a problem in the Intel® Quartus® Prime Pro Edition Software version 23.3 and earlier, you may see the Intel Agilex® 7 F-Series & I-Series HPS devices hang when loading an image. This is due to the phase_en signal in the IOPLL Intel® FPGA IP being unintentionally enabled, which leads to an unintended dynamic phase shift, resulting in the HPS EMIF or FPGA EMIF operating incorrectly.
To work around this problem, download and install the patches below for the Intel® Quartus® Prime Pro Edition Software version 23.3
Intel® Quartus® Prime Pro Edition Software v23.3 Patch 0.14 for Windows (.exe)
Intel® Quartus® Prime Pro Edition Software v23.3 Patch 0.14 for Linux (.run)
Readme for Intel® Quartus® Prime Pro Edition Software v23.3 Patch 0.14 (.txt)
The problem is fixed starting from Intel® Quartus® Prime Pro Edition Software version 23.4.