Article ID: 000090969 Content Type: Troubleshooting Last Reviewed: 01/23/2023

SEVERE: java.io.IOException: Get master service paths failed!

Environment

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Description

This error may be seen in the bts_log.txt file in the examples/board_test_system folder of the Intel® Stratix® 10 TX Signal Integrity Development Kit Installer Package when the connection of the Board Test System (BTS) / Clock Controller / Power Monitor GUI fails but you can still auto-detect both the system MAX V and Intel® Stratix® 10 TX in the Intel® Quartus® Prime Programmer.

Resolution

You can confirm if this error is caused by abnormal behavior of the system MAX V (U8) by using the command get_service_paths master in System Console and checking that this does not return the master information.

To fix this error, reprogram U8 with max5.pof which can be found in the examples/max5 folder of the Intel® Stratix® 10 TX Signal Integrity Development Kit Installer Package.

Related Products

This article applies to 2 products

MAX® V CPLDs
Intel® Stratix® 10 TX Signal Integrity Development Kit

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