Article ID: 000090571 Content Type: Troubleshooting Last Reviewed: 03/09/2023

Why does my host system freeze and auto reboot when Configuration via Protocol (CvP) update fails on Intel Agilex® 7 devices?

Environment

    Intel® Quartus® Prime Pro Edition
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Description

Your host system may freeze and auto reboot when the CvP update fails on Intel Agilex® 7 devices due to the update image having a different SDM firmware version than the SDM firmware version already running in the base version on the target device.

 

 

Resolution

To avoid this issue, please ensure the SDM firmware versions match the CvP base and updated versions.

  • To generate the updated image, use the same version of Intel® Quartus® Prime Pro Edition Software used to generate the base image.
  • If you use JTAG configuration with a sof file for configuring the base version, the version of Intel® Quartus® Prime Pro Edition Software used for generating the update image must be the same as the version of Intel® Quartus® Prime Programmer Pro Edition Software used for JTAG configuration.

 

Related Products

This article applies to 2 products

Intel Agilex® 7 FPGAs and SoC FPGAs
Intel® Stratix®

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