Article ID: 000089912 Content Type: Troubleshooting Last Reviewed: 08/10/2022

Why do I see an occasional system hang during reconfiguration of Intel® Stratix® 10 devices using the Intel® Quartus® Prime Pro Edition Software versions 18.1.1 - 19.3?

Environment

  • Intel® Quartus® Prime Pro Edition
  • Intel® SoC FPGA Embedded Development Suite Pro Edition
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT

    Critical Issue

    Description

    Due to a problem in the SDM Firmware in the Intel® Quartus® Prime Pro Edition Software versions 18.1.1 - 19.3, a system hang may occur during the reconfiguration flow of the Intel® Stratix® 10 device. 

     

    Resolution

    This problem is resolved in the Intel® Quartus® Prime Pro Edition Software version 20.1.

    A patch is available to fix this problem for the Intel® Quartus® Prime Pro Edition Software version 19.3.  Download and install  the patch from the appropriate link below:

    Download patch  for Windows  quartus-19.3-0.77fw-windows.exe 

    Download patch  for Linux quartus-19.3-0.77fw-linux.run  

    Download the Readme for patch quartus-19.3-0.77fw-readme.txt

    Related Products

    This article applies to 1 products

    Intel® Stratix®