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Cyberpunk: 2077 Crashes with DXGI_ERROR_DEVICE_HUNG After Installing Driver

Content Type: Troubleshooting   |   Article ID: 000103368   |   Last Reviewed: 09/28/2026

Environment

Intel Arc B-Series, Intel Arc B580

Description

After installing graphics driver 32.0.101.8991, Cyberpunk randomly crashes with an error message "DXGI_ERROR_DEVICE_HUNG"

Resolution

Intel is currently investigating this issue. Please contact Intel Customer Support for additional information.

In the meantime, please disable ray-tracing in the game's graphics settings.

Related Products

This article applies to 2 products.