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How To Resolve Error Message: "The email address is from a restricted domain." During Account Registration

Content Type: Troubleshooting   |   Article ID: 000103254   |   Last Reviewed: 09/03/2026

Environment

During new account registration, you will see error message: "The email address is from a restricted domain."

Description

System security is implemented where all new user registrations now undergo real-time domain risk verification. Email domains are assessed against an external risk intelligence service during registration. Legitimate domains proceed with email OTP verification. Risky or suspicious domains are blocked before account creation.

Resolution

If you think there has been a mistake in blocking your email domain, please contact Intel Customer Support and provide the following information 

  1. Your first name and last name
  2. Your company name
  3. The email address you are using to register