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s&box Apps Crashing with VULKAN_DEVICE_LOST and Kernel Crashes

Content Type: Troubleshooting | Article ID: 000102985 | Last Reviewed: 07/02/2026

Description Resolution

Windows 11* Family

Reported configuration includes: Intel Arc A770 16GB graphics card, Windows operating system.

Description

s&box apps are crashing with VULKAN_DEVICE_LOST and Kernel crashes. The crashes occur when joining a game, resulting in LiveKernelEvent errors.

Intel is currently investigating this issue. Please contact Intel Customer Support for more information.

This article applies to 11 products.

Intel® Arc™ Pro A-Series Graphics Intel® Arc™ Pro B60 Graphics Intel® Arc™ Pro B65 Graphics Intel® Arc™ Pro A60 Graphics Intel® Arc™ Pro A40 Graphics Intel® Arc™ Pro A60M Graphics Intel® Arc™ Pro A30M Graphics Intel® Arc™ Pro B50 Graphics Intel® Arc™ Pro B70 Graphics Intel® Arc™ Pro B-Series Graphics Intel® Arc™ Pro A50 Graphics

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