The Division 2 DX12 Crushed Black Shadows Issue on Intel Arc B580 Graphics
Content Type: Troubleshooting | Article ID: 000102772 | Last Reviewed: 07/13/2026
Tom Clancy’s The Division 2 exhibits crushed‑black shadow artifacts in DirectX 12 mode on Intel® Arc™ B580 graphics, where shadows appear as solid black shapes with no detail, particularly in outdoor scenes; the issue does not occur in DirectX 11 mode, though performance is lower.
Intel is currently investigating the issue. Contact Intel Customer Support for assistance.