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Desktop hangs when marking up screenshots in Snip & Sketch on Windows 10

Content Type: Compatibility   |   Article ID: 000102658   |   Last Reviewed: 07/02/2026

Environment

Intel Arc B580, Ultra 7 265K, Ultra 7 265K, Ultra 5 245K

Description

Marking up screenshots with pen in Snip & Sketch on Windows 10 can cause desktop to hang

Resolution

Please update your graphics driver version to 32.0.101.8860 or later. Contact Intel Customer Support if you require additional assistance.

Related Products

This article applies to 1 products.