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Battlefield 6* Game Crashes on Intel® Arc™ B580 Graphics

Content Type: Troubleshooting   |   Article ID: 000102221   |   Last Reviewed: 07/16/2026

Description

I am encountering crashes in games like Battlefield 6, occurring during launch, gameplay, or graphics setting changes while using Intel® Arc™ B580 Graphics.

Resolution

  1. Download the latest version of the Display Driver Uninstallation Utility
    1. Visit Display Driver Uninstaller (DDU) to download the latest version of this utility
  2. Install and Run the DDU utility
    1. Refer to How to Use the Display Driver Uninstaller (DDU) to Uninstall a Graphics Driver) for more details on how to run. This utility is able to clean gpu driver software from your system so that you can do the following steps with a clean install
  3. Reboot System
  4. Download and Install the Latest Graphics Driver:
    1. Visit Intel® Arc™ & Iris® Xe Graphics - Windows* to download the latest graphics driver.
  5. Reboot System

If possible, test with the Integrated Graphics by removing the Discrete Graphics card to isolate the cause of the issue.

Related Products

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