Experiencing Freezing and Prolonged Black Screens in CrossFire HD with Intel® Arc™ Graphics

In CFHD's biochemical pursuit mode, the game frequently freezes or experiences an extended black screen during the loading of the next level, marked by a floating green portal. During this time, teammates' voices and game sounds can be heard, but no visuals are displayed. Although a short black screen is normal when entering levels, it typically lasts only a few seconds. This issue also arises when returning to the waiting hall after a game.

Intel is currently investigating this issue. Please contact Intel Customer Support for more information.