NBA 2K25/26 Crashing with Intel® Arc™ 140V GPU
Content Type: Error Messages | Article ID: 000101520 | Last Reviewed: 12/09/2025
Support Knowledge Base
Environment
Operating System
Windows 11* Family, Windows® 10 family
Description
While NBA 2K25 functions well in the menu, it crashes when trying to play a "My Career" game. The crash can happen immediately or after 10-15 minutes of gameplay during a session.
Resolution
Intel is currently investigating this issue. Contact Intel Customer Support for more information.