NBA 2K25/26 Crashing with Intel® Arc™ 140V GPU
Content Type: Error Messages | Article ID: 000101520 | Last Reviewed: 08/06/2026
Support Knowledge Base
Environment
Operating System
Windows 11* Family, Windows® 10 family
Description
While NBA 2K25 functions well in the menu, it crashes when trying to play a "My Career" game. The crash can happen immediately or after 10-15 minutes of gameplay during a session.
Resolution
Installing the latest Graphics Driver Version 32.0.101.8864 or newer resolves the issue.