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Changing the Scaling Mode/Method in Intel® Graphics Software Causes the GUI Freeze

Content Type: Troubleshooting   |   Article ID: 000100805   |   Last Reviewed: 08/11/2026

Environment

Operating System

Windows® 10*

Description

When changing any of the scaling options in IGS, the GUI freezes. This happens only in Windows® 10.

Resolution

This issue is not seen in driver 32.0.101.6632. Download and install this or a newer driver.