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Blue Screen Error on igdkmdnd64.sys and Bug Check code 0x1000007e

Content Type: Error Messages   |   Article ID: 000100502   |   Last Reviewed: 02/19/2025

Environment

Intel® Arc™ A750 Graphics Intel® Arc™ A580 Graphics

Description

  • After updating to graphics driver 32.0.101.6130 (or newer drivers) the system may randomly crash with a Blue Screen of Death (BSOD). 
  • Analyzing the dump it reveals the crash parameters as follows:
  • Bug Check String::
    • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    • Bug Check code: 0x1000007e
    • Parameter 1: ffffffff`c0000005
    • Caused by driver: igdkmdnd64.sys

Resolution

Intel is currently investigating this issue. Contact Intel Customer Support.

Related Products

This article applies to 2 products.