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Visual Black Square Glitches on Display using Arc B580

Content Type: Install & Setup   |   Article ID: 000100457   |   Last Reviewed: 10/19/2026

Description

Visual glitches, namely black squares appear after installing the new B580 GPU and its driver. This happen when the previous Nvidia graphics driver was not unsintalled properly before installing different driver.

Resolution

Before doing this please make sure you download the latest driver for this link: Intel® Arc™ & Iris® Xe Graphics

  1. Download Display Driver Uninstaller (DDU)< software and extract the file.
  2. Open DDU ****.exe and run extract program.
  3. Disconnect your system to the internet by unplugging your LAN cable to your PC or disconnectt your Wi-Fi.
  4. Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
  5. Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open DDU.
  6. Click Close in the Options window.
  7. Select device type to GPU and select device to Nvidia.
  8. Click Clean and restart or Clean and Shutdown depending on your needs
  9. Wait the software to finish the process and auto reboot Windows to the normal mode or shutdown.
  10. Then repeat the step 3 - 8. But this time on step 6 select device to Intel.

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