Intel® Graphics Software (IGS) Event Viewer Reporting App Crash Error When Closing the App, Shutting Down, or Restarting the Computer
Content Type: Error Messages | Article ID: 000100356 | Last Reviewed: 04/09/2025
An error related to IGS appears when closing the application, shutting down, or restarting the computer. Despite this, the application performs well, with no performance issues or blue screen system crash (BSoD) occurrences. The only indication of a problem is an error message in the IGS's event viewer and reliability monitor.
Faulting Application Path: C:\Program Files\Intel\Intel Graphics Software\IntelGraphicsSoftware.Service.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: IntelGraphicsSoftware.Service.exe
The Intel Graphics Software version released with 32.0.101.6651 fixes the issue. Install 32.0.101.6651 or newer to resolve the issue.