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Hardware Decoding Not Available in Parsec* on Windows® 10

Content Type: Troubleshooting | Article ID: 000100062 | Last Reviewed: 03/24/2025

Description Resolution

Windows® 10*

Description

In Parsec's* Settings Decoder option, only Software is shown. This happens in systems with Intel® Graphics in Windows 10.

This issue is no longer seen with driver 32.0.101.6632. Install this or a newer driver.

This article applies to 78 products.

Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® UHD Graphics Family Intel® UHD Graphics for 11th Gen Intel® Processors Intel® UHD Graphics 770 Intel® Graphics for Intel® Core™ Ultra processors (Series 2) Intel® UHD Graphics 630 Intel® UHD Graphics 710 Intel® Arc™ A770 Graphics (16GB) Intel® UHD Graphics P750 Intel® Iris® Pro Graphics Family Intel® Arc™ A350M Graphics Intel® Arc™ A-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ Graphics Intel® Arc™ 140V GPU Intel® Iris® Plus Graphics 645 Intel® UHD Graphics for 10th Gen Intel® Processors Intel® Arc™ graphics for Intel® Core™ Ultra processors (Series 1) Intel® Arc™ 130V GPU Intel® Iris® Plus Graphics Family Intel® Arc™ A530M Graphics Intel® Iris® Xe Graphics eligible Intel® UHD Graphics 615 Intel® UHD Graphics 750 Intel® Arc™ A380 Graphics Intel® Graphics Intel® Iris® Plus Graphics 655 Intel® UHD Graphics for 12th Gen Intel® Processors Intel® Iris® Xe Graphics Intel® HD Graphics Family Intel® Iris® Xe Graphics Family Intel® UHD Graphics 617 Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ Dedicated Graphics Family Processor Graphics Intel® UHD Graphics 730 Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Graphics for Intel® Core™ Ultra processors (Series 1)

Intel® HD Graphics 5300 Intel® HD Graphics 4000 Intel® HD Graphics 520 Intel® HD Graphics 5500 Intel® Iris® Plus Graphics 640 Intel® HD Graphics 4200 Intel® UHD Graphics 610 Intel® HD Graphics 6000 Intel® HD Graphics 615 Intel® Iris® Graphics 6100 Intel® HD Graphics 630 Intel® HD Graphics 4400 Intel® HD Graphics 515 Intel® Iris® Plus Graphics 650 Intel® HD Graphics 4600 Intel® HD Graphics 505 Intel® Iris® Pro Graphics 6200 Intel® UHD Graphics 605 Intel® Iris® Graphics 550 Intel® HD Graphics P630 Intel® HD Graphics 610 Intel® Iris® Pro Graphics 5200 Intel® HD Graphics 2000 Intel® HD Graphics 2500 Intel® Iris® Graphics Family Intel® HD Graphics 530 Intel® HD Graphics 3000 Intel® HD Graphics 620 Intel® UHD Graphics 620 Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Intel® HD Graphics 510 Intel® HD Graphics 5000 Intel® Iris® Pro Graphics 580 Intel® HD Graphics for Previous Generation Intel® Processors Intel® HD Graphics 500

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