Skip To Main Content
Support Knowledge Base

Intel® Graphics Command Center (IGCC) Error When Changing Scale Settings for 10th Gen Laptops with an External Monitor

Content Type: Troubleshooting   |   Article ID: 000099830   |   Last Reviewed: 02/20/2025

Environment

Operating System

Windows® 10*, Windows 11*

Description

When connecting an external monitor to a laptop and using the IGCC Display option Select Scale, an error message is shown:: Error Occurred, something went wrong applying settings. Please try again

Resolution

This is a known issue on 10th Generation Processors' Graphics and earlier. Check back later.

Related Products

This article applies to 2 products.