Skip To Main Content
Support Knowledge Base

Encountered Error: "Your login or registration attempt is not allowed. Please contact administrator for help"

Content Type: Error Messages   |   Article ID: 000099731   |   Last Reviewed: 07/29/2026

Description

Unable to login due to error message: This error occurs due to low score from reCAPTCHA. Disconnect from VPN and try to access again. Should issue persist, follow this article for resolution.

Resolution

  • If using VPN, disconnect from VPN try to access again

Should the issue persists, contact Intel Customer Support and provide the following details:

  • URL/Link of the website you're trying to access
  • Screenshot of the error message
  • Email address used to login/register

Related Products

This article applies to 2 products.
Access & Entitlement for My Intel Users Resource and Documentation Center