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Marvel's Spider-Man* Remastered Crashes with Error: DXGI_ERROR_DEVICE_HUNG When Ray Tracing is Enabled

Content Type: Troubleshooting   |   Article ID: 000099623   |   Last Reviewed: 04/01/2026

Description

Marvel Spider-Man* Remastered sometimes crashes on launch or when loading into a saved game when XeSS is set to Quality and Ray-Traced Reflections is enabled using Intel® Arc Graphics

Resolution

This is a known issue on Intel® Arc™ Graphics. Check back later.