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How to Save a ".dat" DispDiag Log File

Content Type: Troubleshooting | Article ID: 000099608 | Last Reviewed: 09/04/2024

Environment

Operating System

Windows 11* Family, Windows® 10 family

When troubleshooting Intel GPU devices, it is sometimes necessary to access the .dat DispDiag file for information about your system. You may be asked to provide this file when working with a customer service agent or IT professional.

To access and save the file:

While the system is turned off, disconnect all GPUs and use the integrated graphics card - make sure that the correct graphics driver is installed before executing the command
Press the Windows button + R in order to open the Run window
Copy dispdiag -out %userprofile%\Desktop\dispdiag-inteligfx.dat and paste it in the Run window (make sure no other characters, such as empty space or other letters are before or after the command) - wait for the file to be exported
Turn off the system, then connect the Intel® Arc™ GPU - make sure that the correct graphics driver is installed before executing the command
Press the Windows button + R in order to open the Run window
Copy dispdiag -out %userprofile%\Desktop\dispdiag-intelarc.dat and paste it in the Run window (make sure no other characters, such as empty space or other letters are before or after the command) - wait for the file to be exported

If you have an additional Nvidia GPU, additionally do the following:

Turn off the system, connect the Nvidia GPU - make sure that the correct graphics driver is installed before executing the command
Copy dispdiag -out %userprofile%\Desktop\dispdiag-nvidia.dat and paste it in the Run window (make sure no other characters, such as empty space or other letters are before or after the command)

Related Products

This article applies to 128 products.

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Discontinued Products

Intel® Iris® Plus Graphics 650 Intel® Iris® Plus Graphics 640 Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Intel® Iris® Graphics 550 Intel® HD Graphics 2000 Intel® HD Graphics 3000 Intel® HD Graphics 515 Intel® HD Graphics 520 Intel® HD Graphics 530 Intel® HD Graphics 5000 Intel® HD Graphics 4200 Intel® HD Graphics 4600 Intel® HD Graphics 4400 Intel® HD Graphics 2500 Intel® HD Graphics 4000 Intel® HD Graphics P630 Intel® HD Graphics 630 Intel® HD Graphics 610 Intel® HD Graphics 615 Intel® HD Graphics 620 Intel® Iris® Pro Graphics 5200 Intel® Iris® Pro Graphics 580 Graphics Drivers for Intel® B43 Express Chipset Intel® Graphics Media Accelerator 600 (Intel® GMA 600) Intel® Graphics Media Accelerator 3150 (Intel® GMA 3150) Intel® Graphics Media Accelerator 500 (Intel® GMA 500) Intel® Graphics Media Accelerator 3600 Series Graphics Drivers for Intel® Q35 Express Chipset Graphics Drivers for Intel® Q33 Express Chipset Graphics Drivers for Intel® G31 Express Chipset Graphics Drivers for Intel® G35 Express Chipset Graphics Drivers for Intel® G33 Express Chipset Graphics Drivers for Intel® 82810 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82815 Graphics Controller Graphics Drivers for Intel® 82852/82855 Graphics Controller Family Graphics Drivers for Intel® 82865G Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82845G Graphics Controller Graphics Drivers for Intel® 82830M Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Mobile Intel® 965 Express Chipset Family Graphics Drivers for Intel® 82915G/82910GL Express Chipset Family Graphics Drivers for Mobile Intel® 945GM Express Chipset Family Graphics Drivers for Intel® 82945G Express Chipset Graphics Drivers for Mobile Intel® 915GM/GMS, 910GML Express Chipset Family Graphics Drivers for Intel® 82Q963 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82Q965 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82G965 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® 82946GZ Graphics Controller Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family Graphics Drivers for Intel® G43 Express Chipset Graphics Drivers for Intel® G45 Express Chipset Graphics Drivers for Intel® G41 Express Chipset Graphics Drivers for Intel® Q43 Express Chipset Graphics Drivers for Intel® Q45 Express Chipset

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