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The Sims 2* Crashes with D3DERRR_INVALIDCALL! Error When Shadows are Set to High While Using Intel® Arc™ Graphics

Content Type: Troubleshooting | Article ID: 000099549 | Last Reviewed: 10/03/2024

Description Resolution

Description

The Sims 2* crashes with D3DERRR_INVALIDCALL! error when shadows are set to High while using Intel® Arc. No issues when running the game using igfx only.

Resolution

This is a known issue. Please check back later.

Related Products

This article applies to 14 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ Dedicated Graphics Family Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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