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Hogwarts Legacy* Crashing During Launch with Intel® Arc™ A-Series Graphics Cards

Content Type: Troubleshooting   |   Article ID: 000099271   |   Last Reviewed: 12/17/2024
Description Resolution

Environment

Operating System

Windows® 10*, Windows 11*

Description

During launch, Hogwarts Legacy* videogame crashes with DXGI_ERROR_DRIVER_INTERNAL_ERROR.

Resolution

This issue seems to be related to old shaders, if you haven't played in a while and have been regularly updating the graphics drivers.

To fix this:

  1. Remove files from C:\ProgramData\Hogwarts Legacy
  2. Run again the game so it compiles new shaders.

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