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Star Citizen* Crashes on Intel® Arc™ Graphics When Vulkan* API Is Enabled

Content Type: Troubleshooting | Article ID: 000099180 | Last Reviewed: 04/02/2025

Description Resolution

Environment

Operating System

Windows 11*

Arc Graphics

Description

Star Citizen* crashes when Vulkan* API is enabled.

Resolution

This issue is not seen with game update 4.1.0-live.9650658 with driver 32.0.101.6653. Download this or a newer driver and make sure your game is up-to-date.

Related Products

This article applies to 13 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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