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Star Citizen* Crashes on Intel® Arc™ Graphics When Vulkan* API Is Enabled

Content Type: Troubleshooting | Article ID: 000099180 | Last Reviewed: 07/07/2026

Description Resolution

Windows 11*

Arc Graphics

Description

Star Citizen* crashes when Vulkan* API is enabled. This is seen in version 4.8.3

Intel is currently investigating this issue. Please contact Intel Customer Support for more information.

This article applies to 13 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ A750 Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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