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Troubleshooting Tips for Blue Screen Error (BSOD) While Using Intel® Processors

Content Type: Troubleshooting   |   Article ID: 000098522   |   Last Reviewed: 04/23/2025

These errors can be caused by both hardware and software issues.

You can look up the error on the Microsoft site, and refer to Bug Check Code Reference. You can also visit the Microsoft site Resolving Blue Screen errors in Windows*.

Troubleshooting wizard (Recommended)

You can use the Processor Troubleshooting Wizard to help you troubleshoot your issue or review the troubleshooting tips below.

Troubleshooting tips

Try the following troubleshooting tips to help with this issue:

  1. Undo any recent changes to the BIOS.
    • Before you try resetting your BIOS, make sure to take note of your current BIOS settings first and read up on the motherboard manufacturer's particular reset process and recommended precautions for your motherboard.
    • Consult your motherboard manufacturer to verify if a BIOS update is recommended.
  2. Try getting the latest updates with Windows Update.
  3. Remove any new hardware added to your system after noticing the error. Shut down your PC, remove the hardware, and try restarting.
  4. Test the system by booting with only essential components (motherboard, processor, one stick of memory, video card, one storage drive , and power supply).
  5. Updating your system drivers might help. Here's what you can do:
    • Download and install drivers from your motherboard manufacturer's website.
    • Look up what components are in your system, and visit your components' manufacturers' websites to download and install their respective drivers for your system's components.
    • Download and install the Intel® Driver & Support Assistant to identify any Intel drivers compatible with your system.
  6. Try Recovery options in Windows
  7. If possible, test with another processor or try replacing the motherboard for self-build system.

 

 

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This article applies to 82 products.
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