Article ID: 000098382 Content Type: Troubleshooting Last Reviewed: 04/23/2024

Graphics Corruption using Mozilla Firefox* on Systems with RTX* 3060 and Intel® Arc™ A380

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Summary

This is a known issue.

Description

Graphics corruption is seen when using Mozilla Firefox if using RTX 3060 as the main GPU (monitors connected to it) and the A380 as secondary GPU. The browser is set to work with A380 in Windows (and confirmed via Task Manager) and when playing AV1 video and pausing it there is screen corruption.

Resolution

This is a known issue on Intel® Arc Graphics.  Check back later.