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GPD Win Max 2021* Laptop Not Waking from Sleep

Content Type: Troubleshooting   |   Article ID: 000097935   |   Last Reviewed: 01/18/2024

Environment

Operating System

Windows® 10*, Windows 11*
TGL devices with direct-connect MIPI displays.

Description

When attempting to wake a GPD Win Max 2021 from sleep (S3), the internal screen never comes back on (stays black). There's no way to get the internal display back on. External display out still works, so nothing has crashed. This also occurs if you use Modern Standby instead S3.

Resolution

Please report this issue to the OEM. As a workaround, you can install driver 31.0.101.4972 to avoid this issue, but you will lose any improvements made on newer drivers. 

Related Products

This article applies to 2 products.